Legal notice

Legal Notice

This website is operated by:

The FOSS

Trading as:
FOSS

Business address:
Hull HU5 2RN, United Kingdom

Email:
hello@fossbrand.com

FOSS is an online store offering bathroom and shower accessories, including filtered handheld shower products.

For customer support, order questions, returns, refunds, faulty items, damaged items, or complaints, please contact us at:

hello@fossbrand.com

We aim to respond within 24–48 business hours, Monday to Friday.

Product Information

FOSS shower products are designed to improve the comfort and feel of your daily shower experience.

Our products are not medical devices and are not intended to diagnose, treat, cure or prevent any medical condition.

Results may vary depending on local water quality, water pressure, shower system, installation, usage, and maintenance.

Compatibility

FOSS shower heads are designed for many standard handheld shower hose connections, but compatibility is not guaranteed with every shower system.

If you use an electric shower, pumped shower, power shower or non-standard fittings, we recommend checking with your shower manufacturer or a qualified plumber before purchasing.

Consumer Rights

Nothing in this legal notice affects your statutory consumer rights.